FAQ

UnaroCloud is a digital marketplace offering Minecraft plugins, Discord bots, software, website templates, and custom development solutions. Our goal is to help bring your digital projects to life.

Digital products are generally delivered automatically after successful payment confirmation. You can access your purchased files, license keys, or download instructions through your order details.

We currently offer PayPal where available. All supported payment methods are displayed during checkout.

Yes, if the product's license permits commercial use. Please review the individual product description and license terms before purchasing.

No. Reselling, redistributing, sharing, or republishing our products without prior express written permission is prohibited, except where applicable law or third-party licenses permit otherwise. Contact us if you are interested in reseller permissions.

Yes! We may offer free Minecraft plugins, Discord resources, templates, and other digital downloads. Free products remain subject to their applicable license conditions.

Yes! We offer custom development solutions for Minecraft, Discord, websites, and other digital projects. Contact our team to discuss your requirements and request a quote.

Included updates depend on the product and its description. Any mandatory statutory update obligations remain unaffected.

First, check the product documentation and compatibility requirements. If you still need help, contact our support team with your order number and a description of the issue. Your statutory rights remain unaffected.

Refunds and withdrawal requests are handled according to our Withdrawal & Refund Policy and applicable law. Digital products may be subject to special withdrawal rules, but your statutory rights remain protected.

No. UnaroCloud is an independent project and is not officially affiliated with or endorsed by Mojang Studios, Microsoft, or Discord.

You can reach us at support@unarocloud.de. You can also join our Discord community at https://discord.gg/unaro for community discussions and project updates.

Information pursuant to Section 5 DDG (Germany) Provider: Luca Kanders, Business Name: UnaroCloud, Address: Ripshorster Straße 310, 45357 Essen, Germany , Email: support@unarocloud.de, Website: https://unarocloud.de Additional legally required business information is provided where applicable.